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iandi business solutions ltd

However good your team or organisation is today, tomorrow it needs to be better.

Having survived the pandemic, you know you can adapt and change, but how do you build on that to create the next normal and make it efficient, effective, responsive and sustainable?

Be Better is our innovative approach to continuous improvement that has been developed to achieve just that.

Everything, everyday a bit better and soon, all those small deliverable changes add up to a really big deal for colleagues, customers, service users and stakeholders of your organisation, whether that's a commercial enterprise, charity, other not for profit or even club. Better performance, improved cost profile & productivity, greater people experience & engagement.

I love getting people engaged, energised and excited about their unique business and then supporting them through strategic and local leadership, demonstrating, mentoring and coaching to deliver a culture of continual, co-ordinated improvement.

I've come to deeply understand the need to join up an award winning approach to process improvement and colleague collaboration, industry recognised change management capability and in particular continuous improvement leadership simplifying Lean, 6 Sigma, Service Excellence and Systems Thinking.

But don't take my word for it.

A recent client said 'We worked with Ian to review and develop recommendations on our approach to operations and continuous improvement. Ian quickly got a grasp of what we are about as a charity and umbrella body for The Rivers Trust movement - it was clear from an early stage that he would help us develop something tailored to our needs. Ian was extremely personable and able to introduce and explain things in a way that was clear, uncomplicated, and highly relevant to us as an environmental charity. Overall, I was extremely pleased and satisfied with the experience of working with Ian. We now have some useful materials and resources and, most importantly, some practical and implementable recommendations to help take us forward on our journey of organisational development.'

I simply describe this joined up thinking as 'be better'. I've made absolutely sure it's easy to understand, practical and sustainable, releasing your organisations capability to change and improve.

Experience, relevance, performance. Delivered.

Contact Details

Consulting, educating, coaching and mentoring to deliver continuous improvement of your organisation's performance, experience and engagement.
Change Leadership; Customer Service Leadership, Process Improvement. Customer and Colleague Experience, Operations Problem Solving, Continuous Improvement.
Workshop facilitation and Public speaking.


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