Symbioss
Description
Our tailored programmes reduce client drift, improve client retention and reactivate lapsed clients for B2B services companies. We have developed a new way of supporting companies to better manage their client relationships using commercial experts to run programmes of varying depth, harnessing a relationship operating system to ensure insights and actions are delivered to our clients.
Contact Details
Services
We provide services in:
1. Client relationship assessment
Assess the strength, quality and activity of key client relationships to identify what is working, what is at risk and where value is being missed.
2. Relationship portfolio prioritisation
Help leadership teams identify which client relationships to protect, grow, repair or watch, with a clear commercial rationale.
3. Risk and growth opportunity analysis
Surface client relationship risks, exposure points and realistic growth opportunities across the account portfolio.
4. Action planning for key accounts
Turn insight into practical 30, 60 and 90 day actions, with clear priorities, ownership and success measures.
5. Team enablement and implementation support
Equip commercial and client-facing teams to strengthen relationships, improve account management and act on the findings.
6. Governance and progress support
Provide light-touch oversight, review and accountability so progress in improving client relationships is maintained and plans do not drift.
1. Client relationship assessment
Assess the strength, quality and activity of key client relationships to identify what is working, what is at risk and where value is being missed.
2. Relationship portfolio prioritisation
Help leadership teams identify which client relationships to protect, grow, repair or watch, with a clear commercial rationale.
3. Risk and growth opportunity analysis
Surface client relationship risks, exposure points and realistic growth opportunities across the account portfolio.
4. Action planning for key accounts
Turn insight into practical 30, 60 and 90 day actions, with clear priorities, ownership and success measures.
5. Team enablement and implementation support
Equip commercial and client-facing teams to strengthen relationships, improve account management and act on the findings.
6. Governance and progress support
Provide light-touch oversight, review and accountability so progress in improving client relationships is maintained and plans do not drift.
Address
10 Lorimer Close, Bishops Cleeve, Cheltenham GL52 7AL, UK
Zip/Post Code
GL52
Phone
Email
Online
Website
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