Corporate and Social Responsibility – What You Can Do

We believe every business has a duty to positively impact the community in which it operates. From supporting local causes and joining conversations that shape the local landscape to leading industrial environmental action and supporting the next generation into the workplace.

What is CSR?

CSR, also known as Corporate Citizenship, is a business approach that goes beyond profit generation. It embodies a company’s commitment to contribute positively to society and the environment, beyond its immediate financial goals. CSR involved a wide spectrum of initiatives aimed at promoting ethical practices, social welfare, and environmental sustainability. These initiatives can range from philanthropic activities and community engagement projects to sustainable sourcing, ethical labour practices, and environmental conservation efforts. By integrating CSR into their operations, companies demonstrate their commitment to being responsible corporate citizens, fostering goodwill, enhancing their reputation, and contributing to the greater good.

At its core, CSR is about aligning business activities with ethical and sustainable values. It’s not just a buzzword; it’s a strategic approach that considers the social and environmental impacts of business decisions. Companies that embrace CSR recognise that their success is intertwined with the wellbeing of the communities and environments in which they operate. Through CSR initiatives, businesses can make a tangible difference, drive positive change and create a lasting legacy.

Three Step Process

Below is a simple three step process that every company can reference to be become a positive influence on the communities it touches.

  • What are you as a business currently doing with regards to community involvement and environmental best practice?
  • Ask your staff, what they are currently doing?
  • What would they like to do
  • Do they know what your mission statement is, your ethics and values of the business?
  • Discuss with your managers and staff what challenges they are currently facing, and consider how embedding good social responsibility can help:
    • Staff morale
    • Retaining staff
    • Recruitment
    • Creating a strong USP vs competition
    • Content for social media and PR
    • Building relationships with stakeholders and developing trust and long term partnerships
    • Creating an emotional connection to your brand
    • Risk management
    • Winning tenders from Public Sector
  • What do external contacts think of your business/brand?
  • Do they have a social responsibility strategy?
  • Are there joint opportunities to work together to build closer working relationship and create awareness and raise profile to a wider audience by ‘doing good’?
  • How can a strategic social responsibility strategy benefit you and your company, to encourage growth, embed these values into your wider business practices and meet short and long term goals to satisfy the board, staff, clients and ALL stakeholders.
  • How can you enhance your current practices to gain more from what you are currently doing
  • How can you identify gaps and consider other activities to achieve your aims
  • How are you communicating your values and ethics internally and externally
  • How can you create a stronger USP for your brand/business through community engagement and good environmental practise
  • Identify potential risks
  • Identify ownership – must drive from the bottom up to ensure engagement
  • Review environmental practices

Review on a quarterly basis.

For more information please contact Claire Thayers at the Chamber.

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